About the role As the EMEA Website Lead, you will be accountable for the strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience. This transformation-focused role drives a step-change in the DS Smith EMEA website by evolving it from a functional asset into a high-impact, customer-centric platform. A key part of this transformation is centralising website management processes to deliver greater efficiency, consistency, and effectiveness across all EMEA markets. This includes implementing streamlined governance, shared tools, and standardised workflows that enable faster execution, improved quality control, and a scalable digital ecosystem. The role leads a team responsible for delivering a site that is fast, intuitive, and relevant - consistently reflecting DS Smith's brand promise, supporting lead generation and conversion, and enabling commercial growth. Key Responsibilities: Define a clear and compelling vision for the website's role in delivering business value, customer engagement, and measurable growth with priority customers such as 'whales' and 'most-wanted' Build and maintain a strategic roadmap that prioritises enhancements in user experience, functionality, performance, and localization across all EMEA markets and language versions, ensuring the website consistently drives traffic, conversion, and commercial outcomes Manage the website budget effectively, ensuring cost optimisation and alignment with strategic priorities, while securing senior management approval for key projects and investments Lead the planning and execution of a structured website experimentation programme, including A/B testing and UX optimisation initiatives Leverage analytics tools to track website performance, user behaviour, and engagement metrics, and implement continuous optimisation strategies Drive SEO/GEO improvements focused on priority topics to enhance visibility, search rankings, and overall discoverability across all language versions Maintain compliance with legal, regulatory, and accessibility requirements, including GDPR and any other relevant regulations Lead the central website team (2 direct reports) responsible for UX, experimentation, and optimisation in line with the roadmap Collaborate with key internal stakeholders and suppliers to ensure alignment and introduce new ways of working that improve efficiency and innovation across website initiatives. About You A Degree or professional qualification in Business administration, Sales, Marketing, Communications, or other relevant field of study Proficiency in using Optimizely CMS to create, edit, and publish multilingual content across regional websites Experience with A/B testing frameworks and experimentation platforms to validate UX improvements and conversion strategies SEO and Analytics: Strong understanding of SEO best practices and web analytics tools (e.g. Google Analytics) to monitor and optimise website performance Basic understanding of Dynamics 365 Marketing Forms Knowledge of data privacy regulations (e.g. GDPR) and consent management for form submissions Ability to define and track KPIs and interpret data to drive continuous improvement Excellent English verbal and written communication skills, with sensitivity to the audience and medium in use Demonstrated success in building a website from the ground up, including defining and delivering a compelling vision that aligns internal stakeholders and drives organisational momentum Strong project management skills to oversee website updates, migrations, and other initiatives. Benefits : Competitive salary Discretionary bonus Car allowance 25 days holiday plus bank holidays Private Medical Insurance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid About Us We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! Fair recruitment at DS Smith To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria #LI-TG TPBN1_UKTJ
About the role As the EMEA Website Lead, you will be accountable for the strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience. This transformation-focused role drives a step-change in the DS Smith EMEA website xrexnqw by evolving it from a functional asset
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About the role
As the EMEA Website Lead, you will be accountable for the strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience.
This transformation-focused role drives a step-change in the DS Smith EMEA website by evolving it from a functional asset ...
CRWG1_UKTJ
About the role An exciting opportunity has arisen to join the UK Ireland Marketing team at DS Smith as a Category Manager. This is a highly visible role, responsible for leading the development of our growth agenda across priority segments. You will help lead the Annual Business Planning process for UK I through profit pool mapping, category strategy development, growth roadmaps, and market opportunity assessments. Working closely with Sales, the wider Marketing team and Innovation teams, you will combine external market, customer and category insights with internal business intelligence to identify growth opportunities, shape strategic priorities and build targeted customer growth partnerships. You will also develop differentiated value propositions for key segments and customers, clearly articulating DS Smiths unique value and competitive advantage. Working with the broader Marketing team, you will help shape segment- and account-specific communication plans, providing ongoing category expertise , actionable insights and strategic support to commercial teams across the region to drive customer engagement and business growth. By developing a deep understanding of market dynamics, industry trends, shopper behavior, and retail developments, you will translate insights into actionable strategies and initiatives. This includes leading competitor benchmarking, market mapping, customer prioritisation and share-of-wallet analysis to identify and size growth opportunities that drive sales growth, enhance value performance across focus categories, and create competitive advantage for both DS Smith and our customers. Partnering closely with Sales teams, you will strengthen our position as a trusted packaging and category expert, helping customers navigate evolving market demands while delivering sustainable business growth. You will also support customer engagement through the development of compelling customer presentations, pitches, and growth-focused proposals. You will play a key role in shaping the innovation agenda, assessing the competitive landscape and our existing product portfolio to identify gaps, growth opportunities, and innovation priorities. You will lead category innovation exploration to address unmet customer needs and pain points, identify emerging packaging and sustainability opportunities, and evaluate the size and commercial potential of opportunities within the market. Working closely with customers, Sales and Innovation teams, you will ensure market and customer insights are translated into actionable commercial and innovation strategies. This role also involves monitoring sustainability, circular economy and regulatory developments, including PPWR, EUDR and Digital Product Passport requirements, working closely with the Sustainability Manager to translate market and legislative changes into customer opportunities. To succeed, you will be a strong collaborator and influencer, capable of engaging stakeholders at all levels across a matrix organisation . You will bring experience in category management, strategic marketing, customer insight, combined with a passion for innovation and growth. Experience leading business planning, category planning or strategic account planning processes, and translating market insights into actionable commercial strategies, would be highly advantageous If you are commercially minded, insight- driven and passionate about turning market trends into growth opportunities, wed love to hear from you. About you Demonstrable Marketing, Category Management, ideally within a fast-moving consumer goods (FMCG) or B2B company High familiarity with major market research databases and data sources such as Euromonitor, Mintel, IGD, or Kantar/Nielsen Proven ability to link deep analytical research to business performance, driving actionable plans that translate complex consumer and retail trends into clear profit metrics Exceptional presentation and interpersonal skills, with a collaborative mindset to confidently guide matrix contacts and establish strong customer partnerships Strong organi s ational capability, acting as an outcome-focused self-starter who can effectively prioriti s e projects, judge business risks, and manage pre-defined budget targets Advanced Microsoft Office skills (especially Excel); a strong curiosity and foundational interest in consumer behavio u r, manufacturing supply chains, and fast-changing sales channels (e-commerce, retail marketing) Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a home-based role, with the need to travel to our site network across the UK I and attend client meetings as required . About us We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! Fair recruitment at DS Smith To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria LI-NS
About the role
Have a passion for product commercialisation and strategic growth? Are you seeking a new challenge?
We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK & Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our str...
CRWG1_UKTJ
Fixed Term Contract until April 2027
Are you an experienced sourcing or category professional with expertise in packaging, print and POS? We're looking for a Category Specialist to join our European Sourcing team fixed term basis and help deliver commercial value, supplier innovation, and sustainable sourcing solutions for some of the world's leading brands.
TMS Global, part of DS Smith, is a global...
CRWG1_UKTJ
About the role Have a passion for product commercialisation and strategic growth? Are you seeking a new challenge? We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK & Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our strategic innovation and packaging solutions agenda forward in a dynamic and fast-paced business. You will be the lead in driving the successful deployment and scaled commercial adoption of our packaging innovations, championing our products both internally and externally. You will also actively contribute to and lead on the delivery of revenue budgets and targeted sales plans, partnering with the sales and marketing sub-functions to translate customer and retailer pain points into clear commercial opportunities. You will manage the localisation and refinement of centrally led market-sizing strategies while supporting our product portfolio offer through the Annual Business Planning process. By adopting a proactive approach to insight sharing and an innovative approach to customer engagement including; leading retail workshops, trade fairs, and high-impact pitches, you will ensure our strategic solutions mitigate real-world shopper and consumer challenges. This role requires excellent stakeholder management skills at all levels of the organisation with the ability to influence and enthuse those around you across a matrix of cross-functional teams. Experience in managing financial KPIs , facilitating sales training, and navigating stage-gate development frameworks is the key to being successful in this role, alongside being a passionate and energetic advocate for high-quality packaging innovation across the business. So, if you are detail-orientated, with strong project management skills and a flair for creativity then we might be looking for you! About you Degree or equivalent in a related field (Product Management, Business, Marketing, or Sales) Relevant experience in a product management, commercial sales, or B2B marketing role, ideally within packaging or manufacturing Solid understanding of stage-gate processes, technical packaging limitations, and the ability to build and monitor robust revenue budgets Results-oriented with a proven track record of managing sales plans and driving the market adoption of strategic products Exceptional written and verbal communication skills with the ability to influence cross-functional teams and align with senior leadership Confident presenter and natural story-seller who can engage directly with customers and retailers to unlock commercial opportunities Agile, solutions-oriented, and comfortable managing change within an evolving, multi-cultural market environment Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a home-based role, with the need to travel to our site network across the UK. About us We're DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we're building the team to drive change across Europe and North America To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. #LI-NS #LIMISC TPBN1_UKTJ
About the role Have a passion for product commercialisation and strategic growth? Are you seeking a new challenge? We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK & Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our strategic innovation and packaging solutions agenda forward in a dynamic and fast-paced business. You will be the lead in driving the successful deployment and scaled commercial adoption of our packaging innovations, championing our products both internally and externally. You will also actively contribute to and lead on the delivery of revenue budgets and targeted sales plans, partnering with the sales and marketing sub-functions to translate customer and retailer pain points into clear commercial opportunities. You will manage the localisation and refinement of centrally led market-sizing strategies while supporting our product portfolio offer through the Annual Business Planning process. By adopting a proactive approach to insight sharing and an innovative approach to customer engagement including; leading retail workshops, trade fairs, and high-impact pitches, you will ensure our strategic solutions mitigate real-world shopper and consumer challenges. This role requires excellent stakeholder management skills at all levels of the organisation with the ability to influence and enthuse those around you across a matrix of cross-functional teams. Experience in managing financial KPIs , facilitating sales training, and navigating stage-gate development frameworks is the key to being successful in this role, alongside being a passionate and energetic advocate for high-quality packaging innovation across the business. So, if you are detail-orientated, with strong project management skills and a flair for creativity then we might be looking for you! About you Degree or equivalent in a related field (Product Management, Business, Marketing, or Sales) Relevant experience in a product management, commercial sales, or B2B marketing role, ideally within packaging or manufacturing Solid understanding of stage-gate processes, technical packaging limitations, and the ability to build and monitor robust revenue budgets Results-oriented with a proven track record of managing sales plans and driving the market adoption of strategic products Exceptional written and verbal communication skills with the ability to influence cross-functional teams and align with senior leadership Confident presenter and natural story-seller who can engage directly with customers and retailers to unlock commercial opportunities Agile, solutions-oriented, and comfortable managing change within an evolving, multi-cultural market environment Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a home-based role, with the need to travel to our site network across the UK. About us We're DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we're building the team to drive change across Europe and North America To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. #LI-NS #LIMISC TPBN1_UKTJ
About the role Have a passion for product commercialisation and strategic growth? Are you seeking a new challenge? We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our strategic innovation and packaging solutions agenda forward in a dynamic and fast-paced business. You will be the lead in driving the successful deployment and scaled commercial adoption of our packaging innovations, championing our products both internally and externally. You will also actively contribute to and lead on the delivery of revenue budgets and targeted sales plans, partnering with the sales and marketing sub-functions to translate customer and retailer pain points into clear commercial opportunities. You will manage the localisation and refinement of centrally led market-sizing strategies while supporting our product portfolio offer through the Annual Business Planning process. By adopting a proactive approach to insight sharing and an innovative approach to customer engagement including; leading retail workshops, trade fairs, and high-impact pitches, you will ensure our strategic solutions mitigate real-world shopper and consumer challenges. This role requires excellent stakeholder management skills at all levels of the organisation with the ability to influence and enthuse those around you across a matrix of cross-functional teams. Experience in managing financial KPIs , facilitating sales training, and navigating stage-gate development frameworks is the key to being successful in this role, alongside being a passionate and energetic advocate for high-quality packaging innovation across the business. So, if you are detail-orientated, with strong project management skills and a flair for creativity then we might be looking for you! About you Degree or equivalent in a related field (Product Management, Business, Marketing, or Sales) Relevant experience in a product management, commercial sales, or B2B marketing role, ideally within packaging or manufacturing Solid understanding of stage-gate processes, technical packaging limitations, and the ability to build and monitor robust revenue budgets Results-oriented with a proven track record of managing sales plans and driving the market adoption of strategic products Exceptional written and verbal communication skills with the ability to influence cross-functional teams and align with senior leadership Confident presenter and natural story-seller who can engage directly with customers and retailers to unlock commercial opportunities Agile, solutions-oriented, and comfortable managing change within an evolving, multi-cultural market environment Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a home-based role, with the need to travel to our site network across the UK. About us Were DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and were building the team to drive change across Europe and North America To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. LI-NS LIMISC
About the role As the EMEA Website Lead, you will be accountable for the strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience. This transformation-focused role drives a step-change in the DS Smith EMEA website by evolving it from a functional asset into a high-impact, customer-centric platform. A key part of this transformation is centralising website management processes to deliver greater efficiency, consistency, and effectiveness across all EMEA markets. This includes implementing streamlined governance, shared tools, and standardised workflows that enable faster execution, improved quality control, and a scalable digital ecosystem. The role leads a team responsible for delivering a site that is fast, intuitive, and relevant - consistently reflecting DS Smith's brand promise, supporting lead generation and conversion, and enabling commercial growth. Key Responsibilities: Define a clear and compelling vision for the website's role in delivering business value, customer engagement, and measurable growth with priority customers such as 'whales' and 'most-wanted' Build and maintain a strategic roadmap that prioritises enhancements in user experience, functionality, performance, and localization across all EMEA markets and language versions, ensuring the website consistently drives traffic, conversion, and commercial outcomes Manage the website budget effectively, ensuring cost optimisation and alignment with strategic priorities, while securing senior management approval for key projects and investments Lead the planning and execution of a structured website experimentation programme, including A/B testing and UX optimisation initiatives Leverage analytics tools to track website performance, user behaviour, and engagement metrics, and implement continuous optimisation strategies Drive SEO/GEO improvements focused on priority topics to enhance visibility, search rankings, and overall discoverability across all language versions Maintain compliance with legal, regulatory, and accessibility requirements, including GDPR and any other relevant regulations Lead the central website team (2 direct reports) responsible for UX, experimentation, and optimisation in line with the roadmap Collaborate with key internal stakeholders and suppliers to ensure alignment and introduce new ways of working that improve efficiency and innovation across website initiatives. About You A Degree or professional qualification in Business administration, Sales, Marketing, Communications, or other relevant field of study Proficiency in using Optimizely CMS to create, edit, and publish multilingual content across regional websites Experience with A/B testing frameworks and experimentation platforms to validate UX improvements and conversion strategies SEO and Analytics: Strong understanding of SEO best practices and web analytics tools (e.g. Google Analytics) to monitor and optimise website performance Basic understanding of Dynamics 365 Marketing Forms Knowledge of data privacy regulations (e.g. GDPR) and consent management for form submissions Ability to define and track KPIs and interpret data to drive continuous improvement Excellent English verbal and written communication skills, with sensitivity to the audience and medium in use Demonstrated success in building a website from the ground up, including defining and delivering a compelling vision that aligns internal stakeholders and drives organisational momentum Strong project management skills to oversee website updates, migrations, and other initiatives. Benefits : Competitive salary Discretionary bonus Car allowance 25 days holiday plus bank holidays Private Medical Insurance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid About Us We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! Fair recruitment at DS Smith To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria #LI-TG TPBN1_UKTJ
